Privacy Policy

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1. Introduction

 

This Privacy Policy explains how The Progress Lane Group Ltd collects, uses, stores, and protects personal data obtained through this website and during the course of delivering our services. We are committed to compliance with the UK General Data Protection Regulation (UK GDPR), the EU GDPR (where applicable), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

 

By using this website, you agree to the practices described in this Policy.

If you do not agree, you should discontinue use of the website.

 

2. Data Controller
 

The Progress Lane Group Ltd

3rd Floor, 86-90 Paul Street

London, England

United Kingdom

EC2A 4NE

Email: info@theprogresslanegroup.com

Data Controller: The Progress Lane Group Ltd

 

3. Personal Data We Collect

We may collect and process the following types of personal data:
 

• Identity information (name, business name, job title)

• Contact information (email address, telephone number)

• Technical information (IP address, browser type, device information, operating system)

• Usage information (visited pages, referring websites, time spent on pages, interactions)

• Marketing and communication preferences

• Recruitment information when voluntarily submitted (CV, employment history, qualifications)

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4. How We Collect Personal Data

We collect data through:
 

• Website contact forms and direct enquiries

• Newsletter subscriptions or marketing opt-in forms

• Recruitment submissions

• Automated technologies such as cookies, Google Analytics, and Meta Pixel

• Email or telephone communications initiated by you

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5. Lawful Basis for Processing
We process personal data under the following lawful bases:
 

• Consent

• Contractual necessity

• Legitimate interest

• Legal obligation (where applicable)

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6. Use of Personal Data
We may use your data to:

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• Respond to enquiries and deliver services

• Manage business relationships

• Send relevant marketing communications (where consent is given or legitimate interest applies)

• Improve website functionality and user experience

• Process recruitment applications

• Comply with legal and regulatory obligations

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7. Cookies and Tracking

 

This website uses cookies, Google Analytics, and Meta Pixel to analyse behaviour, improve performance, and support marketing activity. Full details, including opt-out instructions, are set out in our Cookie Policy.

 

8. Sharing of Personal Data

We may share personal data with:

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• Website hosting and IT service providers

• Analytics and marketing platforms

• Professional advisers (such as legal, HR, or accounting services)

• Regulators or authorities where legally required

 

We do not sell personal data.

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9. International Data Transfers

 

Where data is transferred outside the UK or EU, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent legal protections.

 

10. Data Retention

 

Personal data is stored only for as long as necessary to fulfil the purposes for which it was collected, or as required to meet legal, regulatory, or reporting obligations.

 

11. Data Security

 

We implement appropriate technical and organisational measures to safeguard personal data against unauthorised access, alteration, disclosure, or loss.

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12. Your Rights

Under data protection law, you may request to:

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• Access your data

• Correct inaccurate data

• Request deletion

• Restrict or object to processing

• Request data portability

• Withdraw consent (where processing is based on consent)

 

Requests should be sent to info@theprogresslanegroup.com.

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13. Children’s Data

 

We do not knowingly collect personal data from individuals under 18.

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14. Complaints

 

If you have concerns about how your data has been handled, you may contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.

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15. Changes to This Policy

 

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.